Privacy Policy

We at Hammond Pole Attorneys respect your right to privacy.

“Personal Information” refers to information as defined in the Protection of Personal Information Act, 4 of 2013 (“POPIA”) and, where applicable, the General Data Protection Regulation 2016/679 (“GDPR”). This includes any information that can identify a natural person directly or indirectly—such as a name, ID number, location, online identifier, or physical attributes.

POPIA also extends protection to juristic persons. This policy applies to all agreements you enter into with us, including letters of engagement.

For queries, please contact info@hammondpole-2025.digitalfoldstaging.co.za.

Information We Collect

We may collect, among other things:

• Your name, contact details, and email address
• Billing and payment details
• Legally required identity verification documents

How We Collect It

• Directly from you via our services, website, or portals
• From public sources or third parties for lawful and legitimate purposes in accordance with our SLA

How We Use Your Information

We use your information for purposes including:

• Responding to queries
• Onboarding and providing services
• Fulfilling legal and regulatory obligations
• Meeting client-specific requirements in line with Service Level Agreements (SLAs)

Sharing of Information

We only share personal information when necessary:

• To provide services or protect rights
• With vetted service providers under strict agreements
• With third parties (contractors, agents, affiliates) as required by law or operational need
  We share only the minimum necessary information.

Security

We use appropriate technical and organizational safeguards—including encryption, firewalls, and access controls—to protect personal information. Access is restricted to authorized personnel only.

Your Rights

You may:

• Object to our use of your personal information (within legal limits)
• Request access to or correction of your data

To exercise your rights, email POPIA@hammondpole-2025.digitalfoldstaging.co.za.

Complaints

If you believe your information is being used unlawfully:

• Contact us first: POPIA@hammondpole-2025.digitalfoldstaging.co.za (Attention: Information Officer)
• You may also lodge a complaint with the Information Regulator:
  www.justice.gov.za/inforeg
  33 Hoofd Street, Forum 3, Braampark
  010 023 5200 |  inforeg@justice.gov.za

Retention of Information

We retain personal information:

• As required by law
• For legitimate business purposes
• As set out in client contracts or with your consent

Security Breach

In the event of a data breach, we will notify the Information Regulator and affected individuals or entities.
To report concerns, email: POPIA@hammondpole-2025.digitalfoldstaging.co.za (Attention: Information Officer)